Contact & Support
Get assistance with our platform or browse frequently asked questions about our interactive experiences
Frequently Asked Questions
Platform Access
How do I access the interactive experiences?
All experiences run directly in your web browser. Simply navigate to the game collection page and select any experience to begin immediately without downloads.
Is there any cost associated with using the platform?
No, all interactive experiences are completely free to access. There are no subscriptions, in-experience purchases, or hidden fees of any kind.
What devices are supported?
Our platform works on all modern browsers across desktop computers, laptops, tablets, and smartphones running recent operating systems.
Technical Information
Do I need to create an account?
No account creation is required. All experiences are accessible immediately without registration or login requirements.
What internet speed is recommended?
Experiences are optimized for typical Australian broadband speeds. A stable connection of at least 5 Mbps provides the best experience.
How often is new content added?
We regularly update our collection with fresh interactive experiences. New content is typically added every 4-6 weeks.
Contact Our Team
Email Support
support@kiryanto.com
Response time: 1-2 business days
Support Hours
Monday - Friday: 9AM - 6PM AEST
Saturday - Sunday: Limited availability
Saturday - Sunday: Limited availability
Australian Focus
Our team operates from Australian time zones and is familiar with local internet infrastructure and regulations.